Home Terms & Conditions

Booking

Every customer has to fill correct all the important information during the booking process. When a booking is made and the payment received you will receive a receipt email from Santorini Traveller. This receipt is to be printed and presented on the day of your tour. It’s better if you print and the details of your tour from our website.

If there are any mistakes on the receipt that you will receive you have to contact Santorini Traveller immediately.

Payment

All bookings made through the Santorini Traveller website have to be paid via PayPal.

When you complete your payment you will receive an email with your receipt.

Rates

All of our rates include local taxes.

The tickets of the cable car, your personal expenses and personal insurance are not included in our rates.

Cancellation

Santorini Traveller  will accept any changes made to the date or time of a confirmed tour, provided the notification is sent by email at least 3 days prior to the scheduled tour and the required date is available.

• Cancellations at least 7 days prior the scheduled tour will be refunded completely except from the 10%. (Credit card/PayPal fees)
• Cancellations 2-6 days prior the scheduled tour will be refunded by 50%.
• Cancellations one day prior the scheduled tour or No Show will not be refunded.

If the customers do not arrive on time on the meeting point, Santorini Traveller will cancel the tour. There will be no refunds granted.

Insurance

Santorini Traveller doesn’t offer any personal insurance. We are not responsible for loss, damage or theft of personal belongings and equipment.

Our tours take place in the free countryside and are by their nature not absolutely free from hazard.